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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Can I access my domain address with or without the "www"?
Yes, you will be able to access your domain address with or without the "www" in front of the...
Views: 4580
Article Can I change my domain name?
No, sorry. That's the nature of domain registration. Once you have registered (purchased) a...
Views: 4547
Article Can I have multiple A records for my domain to have fail over hosting?
DNS (domain name system) does not allow multiple A records in a fail over fashion. There are...
Views: 4516
Article Can I have multiple domains pointing to the front page of my site?
Yes, you can have as many domain names pointing to the front page of your account as you like....
Views: 4388
Article Can I view my site using domain name before DNS propagation?
o access the website before its domain name starts resolving to the new IP address, please...
Views: 4259
Article Do you host International domain names?
Yes, we do host international domain names. All you need to do is to register the domain name...
Views: 4072
Article Do you support IDN domains and host them?
Yes, IDN (internationalized domain names) can be hosted with us. When adding new domains to your...
Views: 9489
Article Does it matter which kind of domain I register (.com, .net or .org)?
You can register any kind of domain. All of these are "unrestricted" Top-Level Domains, which...
Views: 3960
Article Does registering a domain mean I can publish my site right away?
Not just yet, but you're almost there. When you buy a domain you have the sole rights to that...
Views: 4177
Article How can I find out if the domain I want is still available?
Visit today and click the "check a name" link. The perfect...
Views: 3631
Article How do I check whois record of my domain?
You can use a 3rd party site or tool such as or our registration site,...
Views: 3592
Article How do I get a parked or addon (multi-hosted) domain setup?
You can park a domain in your Cpanel control panel under the "Parked Domains" link. A parked...
Views: 3572
Article How do I set quotas on multi-hosted domains?
The quota can only be set for email accounts or the entire hosting account. Multi-hosted domains...
Views: 3230
Article How do I setup a subdomain?
Thanks to Cpanel, this task has been made easier than ever and can be achieved as follows: 1....
Views: 3306
Article How do I transfer my domain name to CleoHost?
We will be happy to help you transfer your domain to CleoHost. If you wish to move your domain...
Views: 3058
Article How do I update my DNS entries at my registrar?
Often, the most timely process in getting set up will be if you are transferring your domain...
Views: 2901
Article How long does it take to transfer my domain name?
Once a transfer request has been submitted, the current registrar has up to 5 business days in...
Views: 3058
Article How much does domain registration cost?
Domain registration is done on annual basis and starts from $11.99. More detailed and current...
Views: 2711
Article I want to point a domain to sub-folder of my choice under another sub-folder?
In cPanel the addon domains are hosted off the subdomain which points to public_html/sub/ If you...
Views: 2710
Article What are the current nameservers?
Our current nameservers are: Primary Server Hostname: Primary Server IP:...
Views: 2850
Article What does the term "Registrar Lock" mean?
This is a safety feature that prevents your domain name from being transferred away from your...
Views: 3073
Article What happens if I don't renew my domain in time?
The day your domain expires it enters a 42 day grace period. During the grace period you can...
Views: 3090
Article What if the domain name I want is already taken?
If the name you would like has already been registered by another company, you will want to be...
Views: 2813
Article What is a domain name?
A domain name is the address, or URL, of your website. For example "" or...
Views: 2963
Article What is a multi-hosted (addon) domain in cpanel?
You can add additional domains to your account that will use and share the same disk space and...
Views: 2716
Article What is a Sub-Domain?
A sub domain is one, which resides under your top-level domain name, but behaves as a "totally...
Views: 2827
Article What is involved in transferring a domain?
In order to transfer a domain name from one registrar to another you need to follow the transfer...
Views: 2853
Article What is the difference between domain registration and web hosting?
Registering your domain gives you sole ownership and rights to the name of your site. No one...
Views: 2575
Article Which top-level domains do you host?
You can use our hosting services to host any top-level domain that you own.
Views: 2658
Article Who owns the Domain Name I register?
You become the owner of the domain name. You will have full control and authority over it.
Views: 2847
Article Why would I want a domain?
Permanent address for your site and email. Much more professional than
Views: 2602