Client Login

Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Articles

Article Are iptable modules supported on VPS? Can I install APF or CSF firewall?
Yes, iptable modules are available and you can install APF or CSF firewall. If you need...
Views: 4087
Article Can I install JRE/JDK/Java on my VPS?
Yes, you can however Java requires a lot of free RAM (memory) to create Java Virtual Machine so...
Views: 4273
Article Can I run a proxy service on my VPS?
No, proxy related services are not allowed on our network.
Views: 4234
Article Can you transfer my sites from my current host to my new VPS?
Yes. We will transfer all of your sites free* of charge and will assure that you experience no or...
Views: 4183
Article cPanel is down on my VPS, how do I restart it?
If your cPanel/WHM is down on your VPS, you can restart it from SSH. You first need to login to...
Views: 4301
Article Do you offer a 30 days money back guarantee for VPS?
Yes, absolutely. We are so confident in our ability to satisfy your VPS needs that we back all...
Views: 4328
Article How can I login to MySQL on Linux Plesk?
The following error appears while trying to login to MySQL at the prompt on Plesk from root user:...
Views: 4192
Article How can I update stats for my account on VPS?
If you are on a cPanel VPS, the stats should be automatically updated on a daily basis. If...
Views: 5629
Article How do I add or remove an IP address in my VPS?
You can not add or remove IP addresses. This can only be done by us at the hardware level....
Views: 3893
Article How do I change the system time or timezone in my VPS?
You cannot change the system time for a VPS because all VPSes on the hardware node have the same...
Views: 4104
Article How do I compile an application from sources inside a VPS? It does not seem to have gcc installed.
If gcc is missing, it means the development package is not installed on your VPS. Please open a...
Views: 4072
Article How do I install yum on CentOS 4?
If yum is not installed on your VPS/server, you can install it via SSH. First check the version...
Views: 3740
Article How do I login to my VPS Power Panel (VZPP)?
You can login to VPS Power Panel using: https://MAINVPSIP:4643 for example...
Views: 3888
Article How do I make changes to PHP settings on my VPS/server?
Here we are discussing runtime settings of PHP, not adding/removing PHP modules. 1) If you have...
Views: 9964
Article How do I see how much guaranteed RAM is alloted to my VPS in Virtuozzo?
1. Please login to your vz power panel at http://YourVpsIp:4643 2. Click on Resources 3. Click...
Views: 4181
Article I am running rkhunter and it says its infected or found hidden processes?
First, you need to understand that if your VPS is compromised, then its already too late. So...
Views: 4406
Article I have a shared/SDX/reseller account. Why should I upgrade to VPS?
VPS is a virtual private server that gives you a separate process environment not shared by...
Views: 3801
Article I would like to change the OS (operating system) of my VPS. How can I do that?
If you would like to change the OS of your VPS, you need to take a complete backup of any of...
Views: 4213
Article Is VPN (e.g. openVPN) via the TUN/TAP device supported in a VPS?
VPN support for a VPS via the TUN/TAP device is available on Linux VPS only. Please contact...
Views: 4415
Article My Apache / FTP is down and did not restart automatically?
If you are using cPanel, please make sure that you configure the services to be monitored in:...
Views: 3880
Article VZPP shows MySQL and httpd down?
If you have cPanel, this is due to incompatiblity between the VPS system and cPanel. The VPS...
Views: 4263
Article What applications can be run within a Virtual Private Server?
Most applications can be installed within a Virtual Private Server without any modifications....
Views: 4431
Article What is a Virtual Private Server (VPS)?
Virtual Private Servers are the most advanced step in server virtualization technology. They are...
Views: 4180
Article What is burstable RAM? What is privvmpages?
Each Virtual Private Server has a guaranteed amount of RAM that can be used at any time no...
Views: 9444
Article What is the difference between unmetered and metered bandwidth?
Example: 1mbps unmetered or 150 GB Bandwidth In the example above - you have two options for...
Views: 4140
Article What name servers do I use for my domains on my VPS?
Please use the two additional IPs already bound on your VPS for your name servers. You should...
Views: 3775
Article What VPS plan should I choose and will it suit my needs?
An answer to this question is rather hard to give since it mainly depends on the purpose of your...
Views: 3643
Article Which control panel should I choose and which one is better?
We can not say which of the control panels is better, nor which one will be better for you and...
Views: 4307
Article Which Linux flavor do you recommend for my VPS and why?
We recommend enterprise level operating systems such as CentOS. This is because it has the most...
Views: 4423
Article Which QoS parametes can be increased for my VPS?
If your VPS is getting hit with a QoS parameter, either your resource usage is higher or that...
Views: 3939
Article Will there be any downtime or data loss during the upgrade of my VPS to a higher plan?
No, there is not a single second of downtime during the upgrade nor is there any data loss. The...
Views: 3757