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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article How do I get people to visit my site?
This is going to take some time and effort on your part. People don't come just because you...
Views: 3743
Article How do I redirect one domain to another?
Place this meta script in your page you want to redirect: meta http-equiv="refresh"...
Views: 3162
Article How do I upload to a sub-domain?
It's exactly the same as uploading to a regular domain. The only difference is you should put...
Views: 3209
Article How does email work?
So you compose an email on your computer using an email client like Outlook. You address it to...
Views: 3558
Article How does the Internet work?
A network is a group of computers that are connected and can communicate with one another. "The...
Views: 3448
Article How many SQL queries are allowed on shared/SDX (max_user_connections)? Which dedicated server can fit my needs for it?
There is no hard and fast rule. It all depends on your queries. One bad query can take down the...
Views: 3406
Article How to keep my account secure from hacking?
Please follow our Security Guidelines stipulated in this section of our Knowledgebase to keep...
Views: 3202
Article I have X GB traffic/bandwidth, have not used all, why is my site creating load and being asked to upgrade?
Server load and bandwidth are two entirely different things. Server load refers to the amount...
Views: 3474
Article I need help with getting started. I need some links to useful information.
We've got just what you need. Please start by checking out our quickstart guide at:...
Views: 3352
Article I want to get started right away but my domain name hasn't transferred/isn't updated yet. How do I do it?
You can upload your page(s) immediately by pointing your FTP client to the IP address you were...
Views: 3276
Article I've forgotten my login to the client area. What other method can I use to contact you?
Please send an email to our Support Team with details of your account and we'll send an email to...
Views: 3252
Article Someone is spamming my forms/blog/guestbook. What can I do to stop or report them?
1) Reporting the spammer to the source network does not usually help. However, if you really...
Views: 6760
Article What are some account basics?
Thank you for joining the CleoHost community. We'll explain some basic procedures and steps to...
Views: 3503
Article Where do I upload my website files?
Your account has both non-web accessible space and of course your web accessible space. Your...
Views: 3725