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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Can I edit my website without downloading it?
Sure! You can also login to your control panel and use File Manager to edit/update files.
Views: 3308
Article Can I run a script as a background daemon or service on shared servers 24/7?
No, this is not allowed on shared/SDX/reseller servers. You will need to get a VPS or dedicated...
Views: 3131
Article Do you provide technical support?
Support is available by live chat and through the ticket system. While some things can be...
Views: 3208
Article How can I download a backup of my site?
Please login to your control panel and create a full backup. This may take a few minutes to...
Views: 3293
Article How can I Flush DNS cache?
In Microsoft Windows: In Microsoft Windows, you can use the command ipconfig /flushdns to flush...
Views: 3468
Article How do I customize the error pages?
All types of error pages can be customized to suit your web site design. To customize the error...
Views: 3250
Article How do I password protect directories?
To password protect a folder/directory, follow these steps in cPanel: 1. Login to your control...
Views: 3474
Article How do I view the details of my bandwidth usage?
Bandwidth report shows how many bytes of transfer your account has done. Due to system...
Views: 3232
Article How do you feel about spam, what is your policy for bulk email?
Our servers may not be the source, intermediary, or destination address involved in the...
Views: 3339
Article How to edit an existing RvSitebuilder based site?
ou can edit any site you have created using RvSitebuilder by following the steps below: - Login...
Views: 3402
Article Is my site backed up and how often?
Yes, full backups are done daily on all shared and reseller hosting. These are for emergency or...
Views: 3366
Article What are the types of error pages?
The types of error pages available are as follows: Error 400: Bad Request Error 401:...
Views: 3368
Article What are the types of web site statistics that you provide?
We provide the following types of web site statistics and reports: awstats, webalizer, latest...
Views: 3217
Article What extensions and names can I use for my homepage?
You may use any of the following for a homepage of a directory: index.htm , index.html ,...
Views: 3397
Article What is a blog?
Having heard the term previously but not having paid much attention, most are just too afraid to...
Views: 3237
Article What is a Distributed Denial of Service (DDOS) Attack?
A Distributed Denial of Service (DDOS) attack occurs when criminal gangs flood a website or...
Views: 3385
Article What is an error 404 page?
Error 404 indicates that you are requesting a file or a directory that does not exist on the...
Views: 3010
Article What is Phishing?
No, we didn't misspell it. Phishing is the name given to the latest online scam where millions...
Views: 3270
Article What is SEO?
SEO stands for Search Engine Optimization. Its the process of studying the search engines in an...
Views: 3267
Article Where can I find CleoHost AUP (Acceptable Use Policy)?
Please visit following link for the CleoHost TOS/AUP: Acceptable Use Policy
Views: 3376