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Is my site backed up and how often?

Yes, full backups are done daily on all shared and reseller hosting. These are for emergency or drastic situations. If you've made a mistake and need a file there is a fee for retrieving data from backups.

You will still need to backup your site files and data on your own. You can do that from your control panel as well by taking a full backup (which may take a few minutes to generate) and downloading it via FTP from your account home directory.

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