The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles

There are couple of scenarios involving MX records. 1. You want all emails for your domain to go...
Views: 3912

Yes, you can and it may be required by some receiving email servers. For shared hosting, if...
Views: 4138

To access webmail go to: http://www.your_domain.com/webmail/ or...
Views: 4050

You can login to your mailbox (email account) via webmail at this address:...
Views: 4008

Here are the steps you can take to configure your email account hosted on a cPanel server: Note:...
Views: 3804

1. Login to your control panel (https://www.your_domain.com/cpanel) 2. Select "Add/Remove POP...
Views: 4194

1. The first thing you need to do is remove Catch All Email for your domain. Please create...
Views: 4110

Our cPanel has a built in feature, which allows you to block these email messages in a multitude...
Views: 3934

1. Login to your control panel (https://www.your_domain.com/cpanel) 2. Select "Setup...
Views: 4020

You are allowed to send a maximum of 1000 emails/hour from your account. This is a safe limit to...
Views: 3964

The amount of email you store on your account is counted against your overall storage quota. To...
Views: 4116

Spam Box You can enable Spam Box from the SpamAssassin configuration screen in cPanel, and...
Views: 3759

You can set your timezone in both webmail interfaces: In Squirrelmail : Options : Personal...
Views: 4085

Please login to your control panel (at http://yourdomain/cpanel) and make sure: 1) Your email...
Views: 4065

If you are having a problem with sending email only, please check this section of Knowledgebase....
Views: 4061

'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive...
Views: 4054

If you are on a VPS / dedicated server, please make sure that your main IP has a reverse DNS...
Views: 4145

This is a new feature of Yahoo mail. It is using what is called Grey Listing to fight spam. You...
Views: 4226

This usually indicates that there is a network problem on your end or your ISP (internet...
Views: 4175

If you want your emails to only get forwarded to your forwarder email address and do not want to...
Views: 3959

Some users think that by setting up aliases like [email protected] and...
Views: 3931

If you are using a default address to catch all the invalid and unrouted emails to your domain,...
Views: 4096

This is called "collateral spam" and is mostly used these days by spammers. This is normal....
Views: 4075

Email auto responders will automatically send a customized auto response (that you compose) to...
Views: 3989

You configure a "private" email account for one or many users who will be receiving and sending...
Views: 3780

The default email address will "catch" any mail that is sent to an invalid email address for...
Views: 3911

Email forwarding is a feature which forwards an email sent to an address within your domain to...
Views: 3886

For our shared/SDX/reseller hosting, and users with cPanel on their VPS/dedicated, the maximum...
Views: 3798
-
Quick Navigation
-
Client Login
-
Search