Client Area

Acceptable Use Policy

Effective Date: January 1, 2012
1. Introduction
2. General Information
3. Electronic Mail
4. Web Sites
5. Security
6. Network Management
7. Network Performance
8. Illegal Activity


When you open your account, you join two communities. First is the community formed by our network and our customers; the second community is the one made up of all networks and users connected to each other to form the Internet. Becoming a member of these communities gives you certain rights and privileges, but also imposes certain duties and responsibilities. has established an Acceptable Use Policy in order to make these duties and responsibilities more clear. This document is intended to provide a general understanding of’s Acceptable Use Policy. The following factors guide the establishment and enforcement of’s usage policies:

  • Preserving the value of Internet resources as a conduit for free expression and exchange of information.
  • Preserving the privacy and security of individual users.
  • Ensuring reliable service for our clients.
  • Ensuring security and privacy of our systems and network, as well as external systems and networks.
  • Maintaining our reputation as a responsible service provider.
  • Encouraging responsible use of the Internet and discouraging activities which reduce the usability and value of Internet services.
  • Complying with existing laws. intends to provide its customers with unrestricted access to Internet services. While is firmly committed to the principles of free expression, certain activities are damaging to the resources of both and the Internet community, and cannot be permitted. The resources of and the Internet are limited, and abuse of these resources by one user will have a negative impact on other clients as well as the entire Internet community. We do not routinely monitor the activity of accounts except for measurements of system utilization and the preparation of billing records; however, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our service. If a account is used to violate the Acceptable Use Policy, we reserve the right to terminate the account without notice. We prefer to advise customers of inappropriate behavior and any necessary corrective action (this policy is outlined in Section 10, “Violations,” of our Terms of Service). However, overt violations of this Acceptable Use Policy may result in immediate termination of service. Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time. If you have any questions regarding this policy, please contact us at:

General Information: customers are prohibited from transmitting, on or through any of’s services, any material that is unlawful, obscene, threatening, abusive, defamatory, libelous, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, federal or international law.

In general, you may NOT use your account…

  • In a manner which violates any law, regulation, treaty or tariff;
  • In a manner which violates the rules, regulations and policies of any network, server, web site, database or service provider that you access through your account;
  • In a manner which is defamatory, fraudulent, indecent, offensive or deceptive;
  • To threaten, harass, abuse or intimidate others;
  • To damage the name or reputation of, its affiliates and subsidiaries;
  • To break security on any computer network, or to access an account which does not belong to you; or
  • In a manner which interferes with other customers’ use and enjoyment of the services provided by’s services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. reserves the right to remove such illegal material from its servers or to immediately terminate the offending client’s services. The customer is responsible for keeping his billing data with up-to-date and accurate. Furnishing false data on any contract or application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability. reserves sole discretion to determine whether any use of the service is a violation of this policy.

The following information is only a guideline, and is not intended to be all-inclusive.

Electronic Mail: accounts give you the ability to send and receive electronic mail. Misuse of electronic mail may result in termination of service. The following examples are non-exclusive and are provided for your guidance:

  • You may not use your account to send unsolicited bulk or commercial messages (“spam”). This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts. Such messages may only be sent to those who have explicitly requested it.
  • You may not use your account to collect responses from unsolicited bulk or commercial e-mail sent from accounts with other providers.
  • Forging, altering or removing electronic mail headers is prohibited.
  • You may not send numerous copies of the same or substantially similar message, nor may you send very large messages or files to a recipient, with the intent to disrupt a server or account (“mail bombing”).
  • You may not use electronic mail to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, you must not send that person any further messages.
  • You may not forward or otherwise propagate chain letters, whether or not such messages solicit money or other items of value, and whether or not the recipient wishes to receive such mailings.
  • accounts may not be used to collect replies to messages sent from another Internet service provider if those messages violate this Acceptable Use Policy or the acceptable use policy of the other service provider.

Web Sites: provides storage space and access for web sites through its web hosting services. will not routinely monitor the contents of your web sites. You are solely responsible for any information contained on your web site. However, if complaints are received regarding language, content or graphics contained on your web site, may, at its sole discretion, remove the web site hosted on servers and terminate your web hosting service. You agree to promptly reimburse for any reasonable expenses it incurs (including attorney’s fees) in defending itself form third party claims relating to any of the content (whether created by you, your customers or your users) contained on your website. You may not use your web site to publish material which determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, “material” refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings. Unlawful content is that which violates any law, statute, treaty, regulation, or lawful order. This includes, but is not limited to: obscene (adult) material; defamatory, fraudulent or deceptive statements; threatening, intimidating or harassing statements, or material which violates the privacy rights or property rights of others (copyrights or trademarks, for example). Objectionable content is otherwise legal content with which concludes, in its sole discretion, it does not want to be associated in order to protect its reputation and brand image, or to protect its employees, shareholders and affiliates.

Examples of prohibited web site content:

  • Materials which hold including its affiliates, employees or shareholders up to public scorn or ridicule.
  • Materials which encourage the commission of a crime; or which tends to incite violence; or which tends to degrade any person or group based on sex, nationality, religion, color, age, marital status, sexual orientation, disability or political affiliation.


You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee, or in case of reseller account – your clients. Therefore, you must take steps to ensure that others do not gain access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

  • You must adopt adequate security measures to prevent or minimize unauthorized use of your account.
  • You may not attempt to circumvent user authentication or security of any host, network or account (“cracking”). This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.
  • You may not attempt to interfere with service to any user, host, or network (“denial of service attacks”). This includes, but is not limited to, “flooding” of networks, deliberate attempts to overload a service, and attempts to “crash” a host.
  • Users who violate systems or network security may incur criminal or civil liability. will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Network Management

You are responsible for ensuring that the services obtained from are used in an appropriate manner by your customers and users. Therefore, you must take steps to manage the use of the services obtained from in such a way that network abuse is minimized. You must also make information publicly available about how to contact you, and you must respond in a timely manner to complaints concerning misuse of the services obtained from Failure to responsibly manage the use of the services obtained from may be cause for termination of services to you.

Network Performance: accounts operate on shared resources. Excessive use or abuse of these shared network resources by one customer may have a negative impact on all other customers. Misuse of network resources in a manner which impairs network performance is prohibited by this policy and may result in termination of your account.

  • You are prohibited from excessive consumption of resources, including CPU time, memory, disk space and session time. You may not use resource-intensive programs which negatively impact other customers or the performance of systems or networks. reserves the right to terminate or limit such activities.
  • Shared and Reseller account users may not exceed more than 50,000 Inodes per shared hosting account ( a shared hosting account is one cpanel username ). This limit is in place to prevent system overusage. Every email, webpage, file, etc takes up one inode.

In addition to the above, Shared and Reseller Accounts may not:

  • Use 25% or more of system resources for longer then 90 seconds.
  • Run IRCD or standalone server side unattentded processes.
  • Run cron jobs that in intervals of less than 15 minutes.
  • Run gaming servers, process game server stats, teamspeak, ventrillo or any other voice application, torrents, torrent related sites, trackers or applications.
  • Run any processes related to or that interface with IRC programs and or networks.
  • Run any kind of web indexer or web spider.
  • Repeatedly create and delete large numbers of files on a regular basis causing system damage.
  • Image Hosting Scripts (similar to Photobucket)
  • Auto-Surf Scripts
  • Mirror Scripts / Auto Dump Scripts (similar to rapidshare)

Illegal Activity

Any activity on our network that is a violation of any state or federal law is a violation of this policy and will result in immediate termination of service. Prohibited activities include, but are not limited to:

  • Transmitting obscene materials or child pornography.
  • Intentionally spreading or threatening to spread computer viruses.
  • Gaining or attempting to gain unauthorized access to any network, including’s private network infrastructure.
  • Accessing or attempting to access information not intended for you.
  • Transmitting pirated software.
  • Conducting or participating in illegal gambling.
  • Soliciting for pyramid and other illegal schemes. does not permit any site that contains:

  • any adult material or pornography; images (including on banner ads) of nude models that appear to be under the age of 18 (in’s sole judgment),
  • sexually explicit images (including on banner ads) of models that appear to be under the age of 18 (in’s sole judgment); or
  • sites containing language promoting child pornography together with any sexually explicit or nude images. As required by federal law in the United States, will forward all offenders of this policy to the appropriate federal agency. reserves the right to add, delete, or modify any provision of its Acceptable Use Policy at any time without notice.